Building Sustainable Leadership and Inclusion at Bluebird Care
CLIENT: Bluebird Care
2020-2022
OBJECTIVES
Enhance leadership, employee wellbeing, and create an inclusive culture within a high-pressure care environment.
BACKGROUND
Bluebird Care faced the unique challenge of ensuring employee wellbeing and building an inclusive culture while working with shift-based staff in the demanding healthcare industry. The Director sought guidance on fostering resilience, inclusivity, and wellbeing.
APPROACH
I delivered workshops and leadership coaching to strengthen Bluebird Care’s culture, focusing on mental wellbeing, resilience, and inclusive leadership.
1. Wellbeing and Inclusion Workshops
I facilitated sessions to help staff manage stress, avoid burnout, and maintain a balanced work-life dynamic, all while fostering an inclusive and supportive environment.
2. Leadership Coaching for the Director
In addition to team workshops, I coached the Director on how to lead with empathy and inclusivity, ensuring these values became embedded in the company’s leadership style.
3. Sustainable Change Framework
Together, we developed a long-term plan for ongoing wellbeing and inclusion initiatives to ensure the company’s culture would continue to thrive.
RESULTS
• Employee Wellbeing: 30% increase in wellbeing and engagement scores.
• Reduced Turnover: 20% decrease in staff turnover.
• Improved Leadership: 25% increase in leadership effectiveness, as reported by the Director.
CLIENT TESTIMONIAL
"Rebecca brought a transformative approach to our company. Her workshops and coaching sessions have helped our team feel supported and included, which has made a real difference to morale and productivity. I can’t recommend her enough for any organisation looking to foster wellbeing and inclusive leadership."